Reply To: Banner HTML5 again…

Not one for queueing up? Get faster support with AdRotate Pro!
The forum is checked a few times per week. With AdRotate Pro you can get answers faster using email support.
More private, more direct and usually a solution within a day! Learn more »

Home Forums AdRotate for WordPress Adverts and Banners Banner HTML5 again… Reply To: Banner HTML5 again…

#47833

Arnan
Badges:

1. The dropdown should look 1 level deep into folders. If it doesn’t, make sure your AdRotate Pro version is the latest.

2. Looks like the files you uploaded (via (s)FTP) are not accessible by your website then. This happens sometimes on servers where the FTP user is different from the website user (the app that runs the webserver). Often setting the folder and file permissions to something like 0755 (0644 for files) should be fine. But it’s better to match the owner and group to whatever your webserver uses, too. Your hosting provider can tell you more about what the best setting is for this.