AdRotate Click Tracking

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  • #115877

    Leeann Kirchner
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    Hi, I’m using AdRotate Pro Version 5.8.6 on WP5.5.3 and I’ve been unable to get any click tracking results in the statistics panel. Impressions are high and I know we’re getting plenty of clicks, I’ve reinstalled (and upgraded) the plugin but cannot isolate what event AdRotate is tracking or why it isn’t ever firing. Do you have any suggestions?

    https://imgur.com/36f8fe79-e98e-485b-bd2b-3b1945367597

    #115879

    Arnan de Gans
    Badges:

    What does it show for clicks? 0’s or –‘s?

    #115903

    Leeann Kirchner
    Badges:

    I get 0s

    #115910

    Leeann Kirchner
    Badges:

    Sorry, prior image didn’t attach

    #115917

    Arnan de Gans
    Badges:

    So stats are enabled for clicks.
    What kind of adverts are you trying to track? HTHML5? Javascript? flash? Some other format?

    #117787

    Leeann Kirchner
    Badges:

    For some reason I’ve been unable to add posts to original thread on this topic. While impressions stats show up for my ads, clicks are constantly at zero
    timeline of adrotate stats
    Tracking is enabled, no errors are showing up on the console or anywhere else I can see them, and I’m able to see some clickthrough traffic via GA. I’ve exhausted my ideas for what could be going wrong here. These are simple image banner ads, e.g.

    <a href="https://onlinestore.xxx.org?utm_source=post&utm_medium=square-ad&utm_campaign=2020-fall-winter-online-store"><img src="%asset%" /></a>

    #118298

    Arnan de Gans
    Badges:

    Merged with original topic.

    #118300

    Arnan de Gans
    Badges:

    Your advert is missing it’s content, this is just a bare (and likely invisble) link.
    Thus nobody can click on it.

    Take a look at the right of the AdCode field for some working examples, you should add an image or phrase to the advert to make it visible.

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