AdRotate managed Ad is not responsive on my website

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Home Forums AdRotate for WordPress General Support AdRotate managed Ad is not responsive on my website

This topic contains 4 replies, has 2 voices, and was last updated by  Arnan 1 week, 1 day ago.

  • #58311

    Javier
    Badges:

    Hello,

    I have followed several of the threads that are on the subject but I am not able to work well.

    We have this test page:

    https://axoncomunicacion.es/portfolio/cria-y-salud/no-74-cria-y-salud/pb/

    On a desktop computer it looks good and we only see the yellow banner. But in the mobiles we see the two: yellow and green ones.

    I can not find this preference

    that is on this page:
    https://ajdg.solutions/manuals/adrotate-manuals/mobile-adverts/

    Is this preference?

    The settings for each banner are:
    The yellow banner ONLY for desktop computers is:

    The green ONLY mobile banner is:

    We use this:
    • Plugin version: 4.16
    • We use the theme: uncode Version: 1.0.0
    • And the extension: Elementor Version 2.1.9

    #58760

    Javier
    Badges:

    Please, some help.

    Thank you,

    #58767

    Arnan
    Badges:

    If you don’t have the Mobile Support option you do not have a recent version of AdRotate. But your other screenshots suggest that you do…

    So the option is there 🙂 I just checked on my testsite, it’s there.
    Please check again.

    Enabling it should fix your issue of adverts showing on the wrong device.

    #59585

    Javier
    Badges:

    Thank you.
    What happened was that he did not create the group.
    It works now.

    Many thanks,

    #59589

    Arnan
    Badges:

    Aha 🙂

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