Ads not Clicking for some users

Trouble updating AdRotate Professional to the latest version?

If your license is not expired and you are having trouble with updates for AdRotate Professional I want to hear from you!
Known issues; The update will not install or no update is visible in your dashboard.
Affected versions; Most versions of AdRotate Professional since December 2019.

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Home Forums AdRotate for WordPress Adverts and Banners Ads not Clicking for some users

  • #24373


    One of my advertisers is clicking on his banner and it is not going through for him to the landing page that is supposed to go through. The banners are live and working for me, but not for him. He has cleared his cache and also tried Chrome and Safari – had the same problem in both.

    So help us help you and tell us about your issue:
    – Which version of the plugin do you have?
    We have 4.1.2 of Ad Rotate Pro and 3.18.1 of Ad Rotate Free that is not activated in the plugins

    – Which WordPress version do you use?

    – What did you try to solve this issue?
    Not sure what to do at this point since it is not every user having the issue.

    No Caching Plugin is activated.


    Arnan de Gans

    Sounds like an overlapping element.
    For example a div that is transparant but is missing the closing </div> or something similar.

    Check the code above the advert.

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