Banners don’t rotate anymore

Trouble updating AdRotate Professional to the latest version?

If your license is not expired and you are having trouble with updates for AdRotate Professional I want to hear from you!
Known issues; The update will not install or no update is visible in your dashboard.
Affected versions; Most versions of AdRotate Professional since December 2019.

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Home Forums AdRotate for WordPress General Support Banners don’t rotate anymore

  • #107310

    BuroStaal
    Badges:

    Hi,

    We have a relatively new client who uses AdRotate on his website. Everything worked well until we updated to WP 5.5. All banners are still visible, but the don’t rotate anymore. If you check https://bulkinside.com/ you see a banner on the homepage above “technology zones”. That one needs to rotate, but it doesn’t. Any suggestions in which direction I have to look to find a solution?

    Thanks in advance!

    #107315

    Arnan de Gans
    Badges:

    Make sure you have the latest version of AdRotate is 5.8.7.
    It’s likely that your problem goes away with the newer version.

    Updates are of-course offered through the update system.
    And you can find the latest changes here – https://ajdg.solutions/support/adrotate-development/

    #107338

    BuroStaal
    Badges:

    Sorry, I should have mentioned that we already do use AdRotate 5.8.7, that’s the thing. I read that it is compatible with WP 5.5, but in our case it doesn’t fully work. How can I resolve this?

    #107368

    BuroStaal
    Badges:

    I enabled the “enable jquery migrate helper” plugin. The banners now works again.

    #107388

    Arnan de Gans
    Badges:

    Hmm, I’ll look into that.

    #107402

    Arnan de Gans
    Badges:

    As far as I can tell dynamic groups work fine without jquery.migrate.js.
    So enabling that plugin did something else as well that made the ads work.

    Perhaps you just need to enable jQuery itself, which you can do from Settings > General.
    (If you want to remove the migrate plugin)

    #107536

    BuroStaal
    Badges:

    Thanks for looking into it!

    I know that the client is working on a new website, so for the time being I just keep ik like this. But thanks for letting me know.

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