Geo Targeting 401 Unauthorized

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This topic contains 7 replies, has 2 voices, and was last updated by  Arnan 11 months, 2 weeks ago.

  • #50753

    jobsinhomecare
    Badges:

    Own AdRotate pro and sent a similar message a few days ago when I first installed on https://jobsinhomecare.com.

    Since installation I have had the messages:
    “AdRotate Geo is no longer working because you have no more lookups for today. This resets at midnight UTC/GMT.”

    Under Geo Targeting Data:

    Cookie or _SESSION: Cookie
    Your IP Address: xx.x.xxx.x
    Array
    (
        [provider] => AdRotate Geo
        [status] => 401
        [error] => Unauthorized
    )

    Tried clearing all cookies for site and just adrotate-geo cookie to no avail. Next steps?

    Thank you

    #50877

    Arnan
    Badges:

    Hi,
    You need a valid license to use AdRotate Geo.
    Without it, you can’t get access to the API.

    If you didn’t activate your license, do so first. Then try again.

    If it’s already active, you can try de-activating it and then activating again.
    Then, disable Geo Targeting and re-enable that to try and re-register for AdRotate Geo.

    #50982

    jobsinhomecare
    Badges:

    We have a valid license that was purchased May 15th. I’ll test deactivating and reactivating the license.

    #51126

    jobsinhomecare
    Badges:

    Only change after two days is

    Cookie or _SESSION: Cookie
    Your IP Address: xx.x.xxx.x
    Array
    (
    )

    Same alert: “AdRotate Geo is no longer working because you have no more lookups for today. This resets at midnight UTC/GMT.”

    #51540

    jobsinhomecare
    Badges:

    Still need for help with this issue, have not been able to use AdRotate Geo since installation over two weeks ago.

    #51607

    Arnan
    Badges:

    Does your license start with 101 or 102?

    If 101, take a look at this article: https://ajdg.solutions/2018/04/04/phasing-out-legacy-licenses/

    If it starts with 102, then something is going wrong with your license. Try re-activating it. Then once active, disable and re-enable AdRotate Geo from settings.

    #51861

    jobsinhomecare
    Badges:

    102
    I have tried this multiple times and will try again.

    #51868

    Arnan
    Badges:

    Let continue this via email – https://ajdg.solutions/contact/
    If you want I can take a look at your dashboard and see if it works for me.
    For this I need a admin login to your WordPress dashboard.

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