I cannot create new banners

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This topic contains 1 reply, has 2 voices, and was last updated by  Arnan de Gans 2 weeks, 5 days ago.

  • #80368

    crayonwebs
    Badges:

    Though initially, when I navigate to AdRotate on the left side menu from the Admin back end in WordPress, I get the option to Manage Adverts even Groups but the only 2 options I get now are: Support and Settings (after upgrade to v5.4.1), which is very strange.

    Now I cannot modify the running ads because the options to are no longer available. What do you think is the cause and could be the possible fix?

    Thanks

    #80481

    Arnan de Gans
    Badges:

    Sounds like a permissions error.
    If you look in Settings > Roles. There should be a bunch of access roles listed.

    Make sure they’re set to the right roles and click save.
    Even if they’re already set correctly – Clicking save will re-set them anyway.

    Roles are commonly messed up when you have a poorly written role manager plugin that doesn’t respect 3rd party roles. If you have a role manager plugin and the problem keeps coming back, consider getting a better/different role manager.

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