I emailed support 2-3 weeks ago but since I have not received an answer, I’ll ask here. I have the AdRotate Pro.
I had placed one ad in a group, but decided after a over a year to move it to another group that was getting better exposure. Somehow after that move, the stats started all over again.
Since my deal with the advertiser is based on clicks, I need to reset the number to approximately what it was before I moved it from the first group.
How can I do that?
I went to look at the stats again. The ad I’m having issues with was the very first ad I put up and is the first row below. The 2nd and 3rd ads were put up 1 month later in the same group with a 4×1 grid and are the 2nd and 3rd rows below. All 3 ads are shown 100% every time the home page is shown. The clicks are one thing, but the Shown stat clearly shows the ad got reset when I moved it from the one group to the other.
Since I am the only person who manages my website, I don’t even know where the reset button is, although you just said it’s in the bulk actions. Unfortunately I am not getting anywhere here, so I’ll just give it up and say thank you for at least answering my question. If I ever decide to move an ad again, I will capture screenshots along the way.
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