Need clean uninstall option for Pro

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  • #154761

    skyzlmt
    Badges:

    When uninstalling I get the:
    Deletion failed: There has been a critical error on this website.Learn more about troubleshooting WordPress.

    So it just sits in my site de-actived.

    I’d like a clean uninstall option that also removes database tables. I am fully optimized for Google’s CWV and I like to have all bloat removed. Plus you are sending me emails saying I have an old version.

    I saw two suggestions:

    One was to remove the folder via FTP. but that leaves the DB, right?

    I saw another one which you say “install the free version and delete” I tried that also. It installs a separate product and the delete only removes that separate product. Not my pro.

    On my acct can you give me temp access to a newer version where the uninstall is fixed so I can upgrade and delete? I wont have a valid license anyway, right?

    My order number was: Order #30882 was placed on January 25, 2020

    (I had no problems with your plugin but I got accepted into a premium ad network which does not allow me to run my own ads… so I stopped using adrotate)

    #154763

    skyzlmt
    Badges:

    oh my last version is Version 5.7

    #154771

    Arnan de Gans
    Badges:

    Newer versions of AdRotate Pro fixed an issue with the uninstaller. So that would likely help in your case.
    With a valid license you can download it from your account on my website.

    Otherwise you can delete the plugin yourself via (s)FTP an delete all database tables with adrotate in the name via something like phpmyadmin or sequel pro.

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