Newest Ad will NOT appears – Others do

Home Forums AdRotate for WordPress General Support Newest Ad will NOT appears – Others do

This topic contains 15 replies, has 2 voices, and was last updated by  Arnan de Gans 2 weeks ago.

  • #89184

    mpeggyq
    Badges:

    The latest image/asset I’ve added will not appear. The other six do…but not the newest one. I’ve tried everything… the html is exactly the same as the other six. It appears in the set up section, but does NOT appear on my site. What is the problem? Your prompt reply will be appreciated. Thanks. MPQ

    #89219

    Arnan de Gans
    Badges:

    Does the 6th asset show up in the dropdown menu in your dashboard?
    Does it work in the preview?

    #89236

    mpeggyq
    Badges:

    There’s no drop down… just the Active Advert page… shows the five single ads & 1 group. and the five single ads do rotate. But the 7th ad does not.
    Does the art/image have to be a certain dimension? And yes, the art does show up in Preview. This is the code (same as the others) <a href="https://reggaereport.com/shop/peter-tosh-tribute-bundle/"><img src="%asset%" /></a>
    Thanks.

    #89238

    Arnan de Gans
    Badges:

    If you’re using %asset% you select the file a little further down, in a dropdown menu or via the WordPress media manager.

    Otherwise the advert is just empty/non-functional.

    #89279

    mpeggyq
    Badges:

    Yes. I loaded it from the WP Media Library… the same with other 6 that are showing up. Any size restrictions? It does show up in Preview… and same size approximately as the other 6.

    #89292

    Arnan de Gans
    Badges:

    If all 6 adverts are pretty much the same there is no reason to think the 6th won’t work either.

    Try for the 6th advert to use the asset of one of the other 5. If that works, the adcode and settings are fine. But the issue is with the 6th asset.

    Make sure your adblocker is turned off for your site.
    https://ajdg.solutions/support/adrotate-manuals/configure-adblockers-for-your-own-website/

    And of-course make sure the 6th advert is placed properly. If you put it in a group, check the group. If it’s in the same group as the others it’ll be fine. But then try to place it as a single advert to see if that works.

    #89307

    mpeggyq
    Badges:

    Can’t find AdBlock plug in. And I couldn’t find a place on my site anything about adblocker. It’s odd cause the other ones all show up.

    I tried what you said and it still doesn’t show up. So I added a new advert and now it doesn’t show up either.

    Both of those adverts not showing have the exact same HTML as the ones showing up. Both have images in Preview. I’m hoping we can find a solution to this. It’s getting frustrating.
    thanks

    #89311

    Arnan de Gans
    Badges:

    What kind of image are you using? Jpg? Gif? Png?
    Usually if the advert works in preview it works on the site as well.

    So something on the front-end must be hindering the advert. Maybe your theme or another plugin causes some kind of issue.

    #89346

    mpeggyq
    Badges:

    I use .jps only on the site. If there’s a problem on the front end, why do the others show up?

    #89348

    Arnan de Gans
    Badges:

    Jps is not widely supported according to google, thus many programs, including many browsers, can’t open it… Try with more common files like jpg or svg.

    #89359

    mpeggyq
    Badges:

    I’m sorry… big typo… I do use JPG… all of the adverts are JPG… the two that won’t open are JPG.
    So for these two, the html is correct… image is JPG… the correct size… shows up in Preview… will NOT show on site.
    Have you had this problem with other sites? It’s making me crazy.. I need to show more than just the 5 that are rotating…
    thx

    #89362

    Arnan de Gans
    Badges:

    If you’re using “simple” jpg files and the code is correct there is no reason why it won’t work in AdRotate. You mentioned that the preview works. This means that your advert is fine.

    If the advert then doesn’t show on the actual site something is wrong on that part.
    Adblocker, your theme, other plugins. Something is causing a conflict/hindering things.

    If the whole advert is missing as if it doesn’t exist, make sure your settings are good. That you didn’t expire it by accident by setting a wrong schedule or impression limit or something like that.
    Settings for this are in the advert itself (when you edit it) or in the group the advert is in.

    #89397

    mpeggyq
    Badges:

    I guess I will have to move on then. Both of the ads that are

      not

    showing up have the correct start days and times. They link to the Shop where the item is for sale (using the exact same code as the adverts that are showing up > this code (same as the others) <a href="https://reggaereport.com/shop/peter-tosh-tribute-bundle/"><img src="%asset%" /></a>)

    It is odd that five ads show up consistently. So I don’t understand why you say there is a problem with the site, ad block, theme, etc. since the other adverts work fine.

    #89406

    Arnan de Gans
    Badges:

    Or you can come to the easy conclusion that the issue is not with the advert, your placement or AdRotate. And the error is somewhere else.

    Especially since the advert works in the preview. And if you checked that all its settings are fine.
    It’s unlikely the issue is in AdRotate at all.

    #89482

    mpeggyq
    Badges:

    I’m sorry that this could not be rectified. If you have no suggestions as to where else the problem could possibly lie I will have to look for another similar plugin. I need to add adverts and it is not working with this current plugin. Has anyone else had this problem? of ads not showing up? If so, what did they do to fix it?

    #89491

    Arnan de Gans
    Badges:

    But the advert works fine, you said so yourself.
    It just doesn’t show on the site. Which, as I pointed out/concluded, is likely not an issue with your advert or AdRotate Pro.

    Did you check how the advert is placed on the site? Did you check the settings for the advert?
    Blindly changing plugins is not a solution of-course…

Viewing 16 posts - 1 through 16 (of 16 total)

You must be logged in to reply to this topic.

You may be interested in