No shipping data

[Phil Nauta]

Great plugin, thanks! But it doesn’t include shipping data, so there’s no way for me to use your report to reconcile my books. Can you add a shipping column?

[Phil Nauta]

Correction, I see now that it does include shipping data, but not tax data. Can you include taxes? Otherwise, I can’t do my bookeeping.

[Arnan de Gans]

Shipping? Taxes? Which plugin are you using?

[Phil Nauta]

Sorry, it’s Payment Gateway Stats for WooCommerce.

[Arnan de Gans]

Ah, The plugin only looks at how much money is processed through each gateway. Nothing else.
If you want tax or shipping info, look at the orders themselves or other reports.

[Phil Nauta]

But it isn’t including the tax, which is part of the money processed through each gateway.

[Phil Nauta]

You know what, I was wrong. There is a bug in my reports, but it’s not your plugin. Great plugin, thank you Arnan!

[Arnan de Gans]

Uh oh 😉

[Phil Nauta]

I think I found it. Are you not including refunds in these reports?

[Arnan de Gans]

For the purpose of the plugin, refunds are not relevant.
The plugin helps you determine how much orders are paid through which gateway.

For example for me; I have a payment option “Bancontact” it’s used once or twice a year.
Seeing that in the stats may help me decide to remove that payment option. Or perhaps I don’t remember it being used, such is the case for my “IDeal” payment option, and seeing there are a bunch of sales through it yearly may remind me that I should keep it around…

[Phil Nauta]

I see. I’m using the plugin for bookkeeping. I enter the revenue numbers from your plugin into my spreadsheet and then I go to each gateway (e.g. Stripe, PayPal) to reconcile.

Your plugin is excellent for that, but when refunds are missing from your numbers, it makes reconciling much harder.

[Arnan de Gans]

Hmm, yes, that’s not optimal 😉