problem with ads not appearing

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This topic contains 6 replies, has 2 voices, and was last updated by  Arnan 2 months, 4 weeks ago.

  • #67870

    David
    Badges:

    Hi Guys,

    This is a difficult one to explain, my client has set up an ad to appear top and bottom of content on a specific category which you can see here:
    https://www.laoistoday.ie/2019/03/26/election-diary-ministerial-babies-football-joy-and-euro-meetings/

    The problem is that it appears sometimes at the top, sometimes at the bottom and sometimes both together. But the ad should appear in both places 100% of the time, what are we doing wrong?

    here’s the top: http://i.share.pho.to/bfe10707_o.jpeg

    Here’s the bottom: http://i.share.pho.to/ada18559_o.jpeg

    Here’s the ad settings: http://i.share.pho.to/233ed308_o.jpeg

    Any ideas?

    David

    #67874

    David
    Badges:

    There is only one ad set to this group…
    http://i.share.pho.to/8d82ba06_o.jpeg

    #67891

    Arnan
    Badges:

    The settings look fine to me – Unfortunately in some cases Post Injection doesn’t always work.
    Do you have other groups or adverts placed at those locations, for some people there is a conflict there. Having one group there should sort that out.

    Also, it looks like you don’t need the mobile function active in your group. Since it’s just the one advert 🙂

    #67898

    David
    Badges:

    Thanks Arnan,

    It’s the only group, the ads appear or not, they are not replaced by other ads.

    So, if I’m reading it correctly, there’s not much we can do here or do you think a better server might be the answer? Would caching help of hinder the problem?

    David

    #67909

    Arnan
    Badges:

    But it’s just one advert, try adding some more to better fill the spaces.

    #67911

    David
    Badges:

    That can’t be done, the ad is the sponsor for the category.

    #67948

    Arnan
    Badges:

    But you’re trying to fill 2 spots with one advert.
    AdRotate looks for 2 adverts, one for the top and one for the bottom.

    You could just add a identical, 2nd advert, to the group to work around that though.

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