Unable to create a new advert

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Home Forums AdRotate for WordPress Adverts and Banners Unable to create a new advert

This topic contains 3 replies, has 2 voices, and was last updated by  Arnan 1 week, 2 days ago.

  • #55142

    zp923
    Badges:

    Hello I am using a WordPress site created by SNO sites and using AdRotate Free version 4.13. When I go to the “adverts” section and click “add new” I am unable to create a new ad. Right next to where it says preview it says “Error, no Ad ID set! Check your syntax!” How do I fix this issue?

    #55149

    Arnan
    Badges:

    Sounds like a database issue.
    Try to do some maintenance from the Settings > Maintenance tab.

    There are a few buttons there to clean up and repair things.

    #55165

    zp923
    Badges:

    I clicked the buttons to optimize and clean up the database but I am still seeing the same error when trying to create a new advert.

    #55225

    Arnan
    Badges:

    Then something is wrong with the database that can’t be fixed by AdRotate using basic maintenance.

    If you a new/small setup you can choose to delete the plugin and start over, the new database will work fine. You’ll loose all AdRotate data though.

    Or you can try and figure out what’s wrong with the database and fix it. I can do this as well for a fee. If you want me to take a look and fix things you can email me using the contact form where we can discuss this in much more detail.
    https://ajdg.solutions/contact/

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