Version stuck

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  • #99030

    We use AdRotate Professional currently version 5.6.4 as listed in the plugins page. There is no option to update, however, I see a banner with the message “AdRotate Professional 5.7.2 is available now! Please update as soon as possible.”. When I click on the Update button associated with the banner, I get a blank white screen with nothing appearing in the PHP error log. Can someone help determine the issue?


    Our WordPress version is 5.3.2 and all other plugins update normally without issue.


    Arnan de Gans

    Hi Robert,

    Sorry for the inconvenience 🤨

    A couple of AdRotate Pro versions have some trouble finding the update.
    This has finally been fixed in version 5.7.2.
    You can read a bit more about that here:

    As for the update, it should work from 5.6.4, but probably won’t via the dashboard notification banner.

    If you go to Dashboard > Updates, click “Check again” the update should be visible there.
    I’ve updated a few users sites that way over the last 2 weeks.
    Otherwise, please update to latest version using these steps;


    The Dashboard > Updates is not showing either even after clicking the “Check Again” button. So, I should use the Manually via (s)FTP in the link you sent?


    Arnan de Gans

    Yep, as suggested in my previous reply.
    Updating manually usually only takes a few minutes.

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