Arnan

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Viewing 20 posts - 1 through 20 (of 1,791 total)
  • in reply to: Schedule date not possible – AdRotate Pro #72296

    Arnan
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    Hi Ralf, Since the countdown plugin loads it’s scripts on the wrong dashboards the problem is pretty much on their end 😉
    Maybe they can update that. AdRotate Pro doesn’t load it’s scripts on most parts of the dashboard, only inside the AdRotate Pro menu.
    That should fix the issue.

    The date picker thing both AdRotate and Countdown use does not really let us isolate the working and styling of it as far as I know, so sometimes there is a silly conflict like this.

    in reply to: Schedule date not possible – AdRotate Pro #72187

    Arnan
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    Looks like the field is missing. Check if there is a plugin with datepickers that alters the field. Maybe hides it somehow.

    Also make sure your adblocker is off.

    in reply to: Most of Ads Failing all of the sudden #71715

    Arnan
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    Right, so no old setups making a mess of it…
    I can’t find/see any of those notices on my test sites and I’ve had no other reports of this.

    If there are no further errors or anything I can’t really say where this issue comes from.
    It appears that the adverts are not loaded from the database correctly resulting in those notices as the code can’t use an empty result.

    If you have (s)FTP access, try upload a new copy (from a new download) of AdRotate Pro.
    Simply overwriting the current files should sort it right out if there is something wrong with the files. Maybe something got corrupted on that end.

    in reply to: Most of Ads Failing all of the sudden #71702

    Arnan
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    What’s the site domain?
    What version of AdRotate did you update from?

    in reply to: Most of Ads Failing all of the sudden #71698

    Arnan
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    Serious issues with the database should be highlighted. I’ve seen red/orange being used and a text like “THIS TABLE HAS CRASHED AND NEEDS REPAIRS” behind the name.

    From there you can then select the affected tables and below the tables list you can select Repair or Optimise functions (among a bunch of other things).

    It depends a bit on the versions of your server on how it works exactly. Your hosting company can provide you with a more clear picture and instruction I’m sure. They know how their server works.

    All of the above assumes your database is actually crashed ofcourse. More common is that something else is wrong, missing columns after an update for example. But that should be logged in the error_log file.

    in reply to: Most of Ads Failing all of the sudden #71606

    Arnan
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    If your database is actually crashed you can probably repair things from PHPMyAdmin, that’s a dashboard to managing and controlling your dashboard.
    If not, try restoring all or parts of it from your backup. Your webhost can help you with that.

    The notices you posted above are simple warnings though and could be caused by anything.
    If there are actual errors on the site you should be able to see that in the servers error_log. Usually found in your hosting dashboard. You’ll probably see the notices in there as well. But hopefully the real underlying error, too.

    Anything mentioning AdRotate is interesting.

    in reply to: Most of Ads Failing all of the sudden #71601

    Arnan
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    What changed since a few days ago? Did you update something?


    Arnan
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    A fix is being tested for that already – Expect an update soon 😉

    in reply to: Jumping ads on mobile devices #71101

    Arnan
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    Did you try setting a suitable size?
    Or looked at how the theme CSS affects the image?

    At any rate, dynamic mode should be disabled on mobile devices – AdRotate does so when it detects a mobile device. So if you still see dynamic groups on a mobile phone or tablet something isn’t right in that area. Did you edit the plugin?

    in reply to: Jumping ads on mobile devices #70998

    Arnan
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    Hi, That’s likely due to the size setting of 728×90.
    But a quick peek at the code also suggests your theme does all kinds of responsive things to the header. So there may be a relation there also.
    It only happens for the smallest variant at 468x60px as far as I can see.

    in reply to: Ads not rotating #70996

    Arnan
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    Hi, There is no Dynamic group on that page. Just a Single group.
    Change the group mode to Dynamic for a rotation to work.

    in reply to: Call own PHP function #70787

    Arnan
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    AdRotate has support for W3 Total Cache and Borlabs Cache.
    Check out this manual on making the plugins work together; https://ajdg.solutions/support/adrotate-manuals/caching-support/

    in reply to: Call own PHP function #70775

    Arnan
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    Hello,
    No AdRotate works mostly independent like that 🙂

    in reply to: Error with two banners of the same group #70314

    Arnan
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    Consider using a plugin called Widget Logic to hide/show widgets for different pages and categories.
    That’ll prevent the gaps if you set it up correctly. If you use Jetpack you can use their Widget Visibility module.

    Or look into custom templates for your theme with separate sidebars.

    in reply to: Error with two banners of the same group #70190

    Arnan
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    Why would you place empty groups?

    in reply to: Error with two banners of the same group #70186

    Arnan
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    It’s not a bug, that’s just how Javascript works. If you want to switch content around you need a pre-set size. Otherwise Javascript doesn’t know the area to switch around and what to show/hide.

    If the content you are switching around is not of the same size either it can create a skipping effect in your website text or the next/previous advert may partially show or create weird effects.

    Most (or all) publishers use the same size adverts for this kind of thing or, if they don’t, use the group in default mode so the jumping around content won’t be noticeable.
    Ofcourse it’s much easier for your visitors to interpret the pate if the adverts are a uniform size, too.

    in reply to: Error with two banners of the same group #70043

    Arnan
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    That’s something you have to work out yourself I’m afraid.

    ‘auto’ doesn’t play nice with Dynamic Mode. That’s why auto is not recommended in the description.
    Dynamic mode is (kinda) designed to work with a single size advert.

    If you need auto for the size, it’s better to use Default Mode. Which rotates adverts just fine.
    But it requires a page load/refresh to do so.

    in reply to: Error with two banners of the same group #70017

    Arnan
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    You ARE using auto, which is likely the problem.
    If you insist on using ‘Auto’, don’t use Dynamic mode.

    in reply to: Error with two banners of the same group #69982

    Arnan
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    Probably because you use auto for the size. Dynamic mode likes an exact size.
    Try setting a real size.

    in reply to: Error with two banners of the same group #69952

    Arnan
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    AdRotate has support for W3 Total Cache and Borlabs Cache.

Viewing 20 posts - 1 through 20 (of 1,791 total)

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