Victor

Trouble updating AdRotate Professional to the latest version?

If your license is not expired and you are having trouble with updates for AdRotate Professional I want to hear from you!
Known issues; The update will not install or no update is visible in your dashboard.
Affected versions; Most versions of AdRotate Professional since December 2019.

Click here for the solution - AdRotate Pro update not working or not offered.

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)
  • in reply to: Ad unit set to mobile only is appearing on desktop #22102

    Victor
    Badges:

    I jut showed you all the settings, pointing me back to that page doesn’t help. Did you not look at my screenshares instead of just assuming user cluelessness?

    I ended up having to set up two different ad groups, one for mobile and one for desktop and putting both adgroups into my template. Seems to me your plugin can’t have a desktop ad and a mobile ad in it and have one load in mobile and the other in desktop.

    in reply to: Ad unit set to mobile only is appearing on desktop #21890

    Victor
    Badges:

    Hello?

    in reply to: Ad unit set to mobile only is appearing on desktop #21758

    Victor
    Badges:

    No, that is not correct, otherwise when I put in the individual ad unit adrotate code for both it would not display either, and when I do that the ad code loads on both desktop and mobile with no problem. Is something below not configured correctly?

    Group settings:
    Adrotate Group Settings

    Desktop only ad unit settings:
    Desktop only ad unit settings

    Mobile only ad unit settings:
    Mobile only ad unit settings

    The js ad code for each unit is exactly what I was using directly in my template (and working) before I moved them to adrotate.

    in reply to: Ad unit set to mobile only is appearing on desktop #21715

    Victor
    Badges:

    OK, more testing.

    If I put the ad units into my template individually as shown in my initial post, both ad units load on both desktop and on mobile.

    If I put the ad group into my template (which does have “Enable mobile support” checked) then I get NO ads at all on desktop, but I do get the mobile only ad on mobile. Here is the message I get on desktop when I use this method:

    <!– Either there are no banners, they are disabled or none qualified for this location! –>

    in reply to: Ad unit set to mobile only is appearing on desktop #21713

    Victor
    Badges:

    Does this feature only work if using groups and not for individual ads?

    If so, how do I set each of two ads so one appears 100% on desktop and the other 100% on mobile? I’m concerned that if I set each to say level 6 and there are two ads in the group that I’ll only get 50% fill on both desktop and mobile.

    Thanks


    Victor
    Badges:

    Arnan,

    Thank you. Deactivating the old one first instead of just overwriting the old one worked. 🙂


    Victor
    Badges:

    That version info is from the settings page. If I look at the actual Plugins list page the current version is 3.9.15 and the version I’m trying to get to work is 4.1.4.

Viewing 7 posts - 1 through 7 (of 7 total)

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