Tag Archives: support

AdRotate Switch 1.8 available now

It’s been a few months. And AdRotate Switch finally got updated to work with current and near future versions of AdRotate and AdRotate Pro.

The import scripts have been tested to work with current and the next versions of AdRotate (Pro)! Also some older versions are no longer supported due to changes internally to AdRotate and AdRotate Pro.

The dashboard got updated as well as translations.

Changelog

  • Updated for AdRotate Pro 4.17
  • Updated for AdRotate 4.14
  • Dashboard tweaks
  • Updated social links

AdRotate Free 4.13.3 – Available now!

Updated all social links to point to the right Facebook Page. Re-arranged some strings and dashboard elements. Checked and verified that stats were accurate (since a bug in AdRotate Pro was fixed for a stats related issue). As far as I can see, it still works 🙂

Some reports that the schedule impression and/or click limit doesn’t work have been tested. I can find no such issue. All adverts disable/expire when they should.

Changelog

  • [fix] Social links pointing to the right page
  • [change] Dashboard tweaks
  • [change] Help tab links

A beautiful view, under a beautiful sky. I went for a ride around southern Negros in the Philippines earlier this week.

AdRotate Pro 4.16 – Improved Stats

This update improves a bunch of things in stats. Graphs draw now faster. Some numbers where shown incorrectly. This has been fixed.
More exciting is a new option for support.

Let me see

A common problem when solving problems is that the user (you) can’t explain very well what goes wrong and some are so bad to even get stuck at “it doesn’t work” (pretty much). This is frustrating for you, because in your perception my support sucks. And it’s frustrating for me, because I can’t see what’s wrong.

This has been made a little easier in AdRotate Pro 4.16 where the support form in your dashboard now has a checkbox to send me login details so I can take a look at your dashboard.

A invasion of privacy? No, if you don’t like it, don’t tick the box.
Is that useful? For the more complex problems it can be very useful and speed up finding a solution.
Is it safe? Just as safe as you sending login details in a follow-up email. The account can easily be deleted if you don’t want it anymore. Keeping your own admin account (and password) out of sight.

And here is what it looks like;

Changelog

  • [new] Share an account via the support form
  • [fix] Display of stats for “best” performing advert
  • [fix] Display of stats for “least” performing advert
  • [fix] Date picker format more visible
  • [change] Faster drawing of graphs
  • [change] Dashboard tweaks

Recently I went on a little road trip from Dumaguete to Bacolod for a few days. A fresh set of clothes, no laptop, and a fistful of pesos. Quite enjoyable 🙂