If you’re not sure what you should order or if you’re unsure about the features my plugins offer. Ask me! Pretty much all of the possibilities are also listed on each plugin page.
If you want to know more about a plugin or service I provide, please outline your wishes or ideas so I can get a good idea of what you want or need exactly. This helps speed things up a bit.
I’ll try to answer your questions within two business days!
Any and all support questions related to your purchase. Please ask them. Outline the problem short and to the point if at all possible. This will speed up the process.
Support requests without a valid order number will not be answered!
If your email or reply to a follow-up email does not include a problem description or useful information it goes straight to the trash.
Writing along the lines of “it still doesn’t work” or “we have problems” but not specifying what goes wrong or what you’re trying to accomplish is NOT a useful email and only wastes your own and my time. Use your brain and type a decent and complete email so we can answer your question or solve your problem.
Not in the mood for email?
If you’re not in the mood for email, but you do have Twitter or LinkedIn you can reach out to me on there as well. I’m not always online and check messages irregularly but you’ll get your answer within a day or two. Please describe your wishes or issue clearly and to the point for a quicker solution. Also be sure to check out the support section where you’ll find the support forum and many manuals and guides. Thank you!