Plugins and Services – Terms and Conditions

Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased plugins. After one year, license keys may be renewed at a discount from the purchase price of a new license.
Lifetime licenses are exempt from renewal and will not expire.

Software updates

Updates are included for free for as long as your license is valid. If you have a valid and active license key, and your plugin(s) supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin(s) does not support automatic upgrades, then updates can be downloaded from your account page.

Support and Premium services

Support for purchased plugins is given for as long as your license is valid. Premium services are available as long as your membership is active. If you wish to get support beyond that, you must renew your license key, purchase Premium Support, or purchase a new license for the plugin you wish to get support for.

Refunds

Products sold via this website are digital downloads, online services or time consuming efforts. Cancellation can be requested at any time, and will be effective after review and approval has been granted. You can cancel your order within 14 days after placing your order under the following conditions;
a. The product, if a digital download, has not been downloaded or made available to you;
b. The online service has not been made available to you;
c. Work on required or requested services has not started.

If you have problems getting a plugin to work, I will be happy to try and help solve any problem you have via email or the support forum.

NOTE: refunds will not be granted if you simply decide not to use the purchased products. I stand behind my products and will try to assist you in solving any problem you have, but I also expect you to adequately understand what you are purchasing and why.