Plugins and Services – Terms and Conditions

Licensing

Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased plugins. After one year, license keys may be renewed at a discount from the purchase price of a new license.
One week before the license expires you will be notified about the expiry date and what to do next. Please make sure your email address is and remains current and that you can receive email from ajdg.solutions.

Downloads and Software updates

Updates are included for free for as long as your license is valid. If you have a valid and active license key, updates will be delivered automatically via your WordPress dashboard. Plugins that do not not support automatic upgrades can be updated manually. Downloads are available via your account on this website and an upgrade guide will be provided.

Plugins without a license key are available for download for one year after purchasing. Updates released during this time are included in the purchase price. Updates made available after this period have to be bought again.

Support and Premium Services

Support for purchased plugins is given for as long as your license is valid.
Premium services are available as long as your license is active.
If you wish to get support beyond that, you must purchase a new license key or purchase Premium Support.

Plugins without a license key get limited support via the forum at no extra charge for as long as the plugin is maintained by the developer.

Refunds

Products sold via this website are digital downloads, online services or time consuming efforts. Cancellation can be requested at any time, and will be effective after review and approval has been granted. You can cancel your order within 14 days after placing your order under the following conditions;
a. The product, if a digital download, has not been made available to you;
b. The online service has not been made available to you;
c. Work on required or requested services has not started.
Surcharges are non-refundable.

If you have trouble getting a plugin to work, I will be happy to try and help solve any problem you have via email or the support forum.

NOTE: refunds will not be granted if you simply decide not to use the purchased products. I stand behind my products and will try to assist you in solving any problem you have, but I also expect you to adequately understand what you are purchasing and why.

Updated: September 28, 2019